Short answer
When a washer shakes or walks during spin, most of the time it's an unbalanced load or a washer that isn't level. On a newly installed machine, check that the shipping bolts were removed. If balanced loads on a level machine still shake, worn suspension springs, shock absorbers, or dampers are likely. A roaring noise during spin points to drum bearings.

Check in this order
- Shipping bolts removed (new installs)
- Load evenly distributed
- All four feet firmly on the floor and lock nuts tightened
- Floor solid — springy wood floors amplify vibration
What has to happen before a washer spins
- 1Lid or door lockMust confirm closedYou can check
- 2Water drainedClear the pump filter firstYou can check
- 3Balance checkOne heavy item can stop spinYou can check
- 4Control + motorCommands and drives the spinTechnician
- 5Belt / coupler / clutchTransfers motion to the drumTechnician
Needs a technician
- Suspension springs, shock absorbers, or dampers
- Drum bearings (roaring during spin)
- Stacked units that move — check the stacking kit
Stop the cycle if
Safety
- The washer is walking toward a wall, hose, or cord
- You hear metal-on-metal banging
Cost and repair-or-replace
Dampers, shock absorbers, and suspension rods are moderate repairs and usually worth doing. Bearings on many front-loaders require separating the tub, which can approach the cost of a new machine — that's when replacement deserves a look, especially if the machine is older or has other faults.
What wears out
| Part | What it does | Sign of wear |
|---|---|---|
| Shock absorbers / dampers | Dampen drum movement (front-load) | Drum bounces freely when pushed down |
| Suspension springs or rods | Hold the tub level (top-load) | Tub sits lower on one side |
| Drum bearings | Let the drum spin smoothly | Roaring or rumbling that gets louder with spin speed |
How it's diagnosed
With the washer empty, a technician checks how the tub moves by hand, inspects the dampers or suspension rods, and listens to the bearings at speed. Leveling and load issues are ruled out first, so mention whether you've already checked them.
What to request
A symptom points to likely causes; only testing confirms one. If the checks above don't solve it, request a diagnosis for washer repair and mention what you've already checked.
Common questions
Are washer bearings worth replacing?
Sometimes. On many front-loaders the tub must be disassembled, which makes it a large job. Compare the quote with a new machine.
Should I put my washer on an anti-vibration mat?
Mats can reduce noise and help on hard floors, but they don't fix an unbalanced load, unlevel feet, or worn dampers. Fix those first.
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Pricing, timing, and appointments are confirmed by the repair provider.
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