Short answer
Repair a washer when the problem is a pump, lid switch, door lock, inlet valve, belt, or hose and the machine is otherwise solid. Lean toward replacement when the drum bearings have failed on an older front-loader, when the tub is cracked, when the same control has failed repeatedly, or when you need a different capacity or type.

Common failures and the usual call
| Failure | Usual call | Notes |
|---|---|---|
| Drain pump or clogged pump filter | Repair | Clearing a clog may cost nothing |
| Lid switch or door lock | Repair | Common wear item |
| Inlet valve or hoses | Repair | Replace rubber hoses as a precaution |
| Drive belt or motor coupling | Repair | Mechanical and routine |
| Suspension springs or dampers | Usually repair | Fixes violent shaking |
| Drum bearings or tub seal | Compare carefully | Many front-loaders need the tub disassembled |
| Control board | Compare | Depends on price, availability, and repeat failures |
Repair history matters more than the year
Use matters more than age: a washer running several loads a day wears faster than one running a few a week. Overloading, too much detergent, and an unlevel machine all add wear. If this is the third repair in a short time, or the repairs are moving from wear parts (belts, switches) to core parts (bearings, controls), replacement deserves a serious look.
Water and energy use
Newer high-efficiency washers can use noticeably less water and energy than older models, and spin clothes drier, which shortens drying time. ENERGY STAR lists certified models if efficiency is part of your decision.
Household needs
- Load size and how often you do laundry
- Front-load vs top-load preference (bending, odor care, capacity)
- Whether the laundry space allows stacking
- Noise if the washer is near bedrooms
Common questions
Are front-load washer bearings worth replacing?
Sometimes. On many front-loaders the job involves splitting the tub, which makes it expensive. If the rest of the washer is in good condition and the quote is reasonable compared with a new machine, it can be worth it; otherwise replacement is often better.
My washer leaks only a little. Repair or replace?
Find the source first. Hoses, door boots, and pumps are routine repairs; a leak from the tub seal often comes with bearing wear and is the bigger decision.
Call for appliance repair
Pricing, timing, and appointments are confirmed by the repair provider.
Our phone line is being set up. Please check back soon.