Short answer
A dishwasher that leaves food, grit, or film on dishes is usually dealing with a dirty filter, blocked spray arms, loading that blocks the arms, or water that isn't hot enough. Clean the filter and spray arms, run the sink hot before starting, and use fresh detergent. If cleaning stays poor, the circulation pump, fill level (inlet valve), or heater may need diagnosis.

Try first
- Clean the filter
- Clear spray-arm holes and confirm the arms spin
- Load so water can reach every surface
- Run hot water at the sink first
- Use fresh detergent; add rinse aid for spotting

Possible causes, in the order they're usually ruled out
- Loading & detergentBlocked spray arms, old detergentYou can check
- FilterDebris recirculatingYou can check
- Water temperatureHot water not reaching the dishwasherYou can check
- Fill levelInlet valve or water supplyTechnician
- Circulation pump / heaterWeak spray or no heatTechnician
Diagnose by result
| Result | Points to |
|---|---|
| Gritty film | Dirty filter, recirculating debris |
| White cloudy film | Hard water deposits — check rinse aid and your utility's water report |
| Food on top rack only | Upper spray arm blocked or not getting water |
| Everything dirty | Circulation pump or low fill |
Dishwasher water path
- 1Inlet valveFills the tubTechnician
- 2Circulation pumpDrives the spray armsTechnician
- 3Spray armsClear blocked holesYou can check
- 4FilterClean monthlyYou can check
- 5Drain pump + hoseTo disposal or sink drain
Possible causes in more detail
| Cause | What to look for |
|---|---|
| Clogged filter | Grit on glasses, food particles redeposited |
| Blocked spray arm | Upper or lower rack consistently dirty |
| Low fill | Little water visible in the tub mid-cycle |
| Weak circulation pump | Humming with little spray noise |
| No heat | Dishes cool and wet at the end |
Load it so water can reach
- Face dirty surfaces toward the center and the spray arms
- Keep tall items and cutting boards from blocking the arms
- Don't nest bowls or overlap plates
- Put plastics on the top rack

How it's diagnosed
If basic fixes don't help, the technician checks the fill level, water temperature during the wash, and circulation-pump pressure at the spray arms. Low fill points to the inlet valve or water supply; weak spray points to the circulation pump or a blocked chopper assembly.
Repair or replace?
A circulation pump is a moderate repair. If the dishwasher also leaks or has rust inside the tub, replacement is often the better value.
What to request
A symptom points to likely causes; only testing confirms one. If the checks above don't solve it, request a diagnosis for dishwasher repair and mention what you've already checked.
Common questions
Does hard water affect my dishwasher?
It can leave a white film and mineral buildup. Rinse aid and following your manual's hard-water settings help; your water utility's annual quality report lists hardness.
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